Privacy Policy
INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PARTY
1.1 We appreciate your visit to our website and your interest in Maison Ronelle. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website. Personal data refers to any information that can identify you personally.
1.2 The party responsible for processing personal data on this website in accordance with the General Data Protection Regulation (GDPR) is Maison Ronelle. The responsible party determines the purposes and methods of processing personal data.
1.3 For security reasons and to protect confidential content such as orders or inquiries, this website uses SSL or TLS encryption. You can recognize an encrypted connection by “https://” and the lock symbol in your browser’s address bar.
Maison Ronelle does not use automated decision-making or profiling that produces legal effects concerning you.
DATA COLLECTION WHEN VISITING OUR WEBSITE
When you browse our website for informational purposes only, we collect only the data that your browser automatically transmits to our server (server log files). This includes:
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Pages visited
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Date and time of access
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Amount of data transmitted
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Referring website
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Browser type
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Operating system
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IP address (anonymized if applicable)
This data is processed to ensure the stability, security, and functionality of the website and is not used for other purposes unless unlawful use is suspected.
COOKIES
Our website uses cookies to improve your browsing experience and enable certain features. Cookies are small text files stored on your device.
Some cookies are deleted after your browsing session ends, while others remain stored on your device to recognize your browser on future visits.
Cookies may collect information such as browser details, location data, and IP address. You can adjust your browser settings to accept or reject cookies at any time. Please note that disabling cookies may limit certain website functions.
Where required, we will request your consent to use non-essential cookies through a cookie banner when you first visit our website.
CONTACTING US
When you contact Maison Ronelle (for example via contact form or email), personal data is collected to process your request.
Your information will be used solely to respond to your inquiry and will be deleted once your request has been fully resolved, unless legal retention obligations apply.
CUSTOMER ACCOUNT AND CONTRACT PROCESSING
When you place an order or create an account, we collect the data necessary to process your purchase and provide our services.
You may request deletion of your account at any time. Your data will be retained only as long as necessary to fulfill contractual obligations or comply with legal requirements.
EMAIL MARKETING
If you subscribe to our newsletter, we will send you updates about our products, offers, and news. You may unsubscribe at any time using the link in any email or by contacting us.
If you make a purchase, we may send you emails about similar products unless you opt out.
ORDER PROCESSING AND PAYMENT
To fulfill your order, your data may be shared with trusted shipping providers and payment processors as necessary for delivery and payment processing.
Payment information is handled securely through certified payment providers.
REVIEW REQUESTS
If you have given consent, we may send you a one-time email requesting a review of your purchase to improve our services.
SOCIAL MEDIA PLUGINS
Our website may include links to social media platforms such as Facebook, Instagram, or Google services. These links are implemented in a privacy-friendly way and do not transmit data unless you actively click them.
ONLINE MARKETING AND ANALYTICS
We may use analytics and marketing tools (such as Google services or similar technologies) to understand how visitors use our website and to improve our advertising efforts. These tools may use cookies and similar technologies.
You can disable tracking through your browser settings or opt-out tools where available.
YOUR RIGHTS
Under applicable data protection laws, you have the right to:
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Access your personal data
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Correct inaccurate data
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Request deletion of your data
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Restrict processing
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Object to processing
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Data portability
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Withdraw consent at any time
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Lodge a complaint with a supervisory authority
DATA RETENTION
We store personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations. After this period, your data will be securely deleted.
CONTACT
If you have questions about this Privacy Policy or your personal data, please contact us at: