Shipping Policy
Order Processing
At Maison Ronelle, every order is prepared with care to ensure the highest quality standards.
Please allow 1–3 business days for order processing before shipment.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Our estimated delivery time is 5–15 business days, depending on your location.
We work with reliable international carriers to ensure your package arrives safely. Once your order has been shipped, you will receive a confirmation email containing your tracking details.
Shipping Fees
We proudly offer free shipping on all orders, with no minimum purchase required. Your order will be delivered directly to your address at no additional cost.
Placing an Order
Select your desired item and add it to your cart.
Proceed to checkout and confirm your shipping information.
Choose your preferred payment method — all payments are processed through our secure SSL‑encrypted system.
After completing your purchase, you will receive an order confirmation email.
Delays & Availability
Delivery times may vary during peak seasons, holidays, or due to unexpected global shipping delays. While we strive to deliver as quickly as possible, occasional delays may occur that are beyond our control.
Our team will keep you informed if any significant delays affect your order.
Customer Support
For assistance, special requests, or questions about your shipment, please contact our Customer Support team at:
We are always happy to assist you.
Maison Ronelle reserves the right to update this Shipping Policy at any time without prior notice.