Term and Conditions
OVERVIEW
This website is operated by Maison Ronelle. Throughout the site, the terms “we”, “us” and “our” refer to Maison Ronelle. Maison Ronelle offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional policies referenced herein. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
If you do not agree to these Terms, you may not access the website or use any services.
We reserve the right to update or modify these Terms at any time. The latest version will always be available on this page.
1 — ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence or have permission from a legal guardian.
You may not use our products for any unlawful or unauthorized purpose or violate any laws in your jurisdiction while using our Service.
Any breach of these Terms may result in immediate termination of your access to our Services.
2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that content (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.
3 — ACCURACY OF INFORMATION
We strive to ensure all information on our website is accurate and up to date; however, we are not responsible if information is incomplete or outdated. The content is provided for general information only and should not be relied upon as the sole basis for decisions.
We reserve the right to modify site content at any time without obligation to update prior information.
4 — PRICES AND SERVICE CHANGES
Product prices are subject to change without notice. We reserve the right to modify or discontinue any service or product at any time without liability.
Contract Formation
Product listings on our website are not legally binding offers. By placing an order, you submit an offer to purchase. Acceptance occurs when you receive a shipping confirmation email.
Warranty
Statutory warranty rights apply where required by law.
5 — PRODUCTS OR SERVICES
Certain products may be available exclusively online and in limited quantities. We reserve the right to limit sales by region, person, or order.
We make every effort to display product colors and images accurately, but cannot guarantee your device will display them precisely.
Products may be shipped directly from our international suppliers. Any customs duties or import taxes are the responsibility of the customer where applicable.
6 — BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers or distributors.
You agree to provide accurate and current purchase and account information for all orders.
For more details, please review our Return Policy.
7 — OPTIONAL THIRD‑PARTY TOOLS
We may provide access to third‑party tools without monitoring or control. Use of such tools is at your own risk, and we are not liable for any issues arising from their use.
8 — THIRD‑PARTY LINKS
Our website may contain links to third‑party websites. We are not responsible for their content, accuracy, or practices. Any transactions with third parties are solely between you and the third party.
9 — USER COMMENTS AND SUBMISSIONS
If you submit feedback, suggestions, or other materials, you grant us the right to use them without restriction or compensation.
We may remove content that we consider unlawful, offensive, or in violation of these Terms.
10 — PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
11 — ERRORS AND OMISSIONS
Occasionally, our website may contain typographical errors or inaccuracies. We reserve the right to correct errors and update information at any time without prior notice, including after an order has been submitted.
12 — PROHIBITED USES
You are prohibited from using the site for unlawful purposes, violating laws, infringing intellectual property rights, harassing others, spreading malware, collecting personal data of others, or interfering with security features.
Violation may result in termination of access.
13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Our Service and products are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted or error‑free service.
Maison Ronelle shall not be liable for any damages arising from the use of the Service to the maximum extent permitted by law.
14 — INDEMNIFICATION
You agree to indemnify and hold Maison Ronelle harmless from any claims arising from your breach of these Terms or violation of any law or third‑party rights.
15 — SEVERABILITY
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in effect.
16 — TERMINATION
These Terms remain effective unless terminated by either you or us. We may terminate access at any time if you violate these Terms.
17 — ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Maison Ronelle regarding the use of the Service.
18 — GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws applicable in the Netherlands.
19 — REFUSED OR UNCLAIMED PACKAGES
If a package is refused at delivery or not collected, it may be returned to our warehouse. In such cases, shipping and handling fees may be deducted from any store credit issued.
20 — CHANGES TO TERMS
We reserve the right to update or replace these Terms at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.
21 — CONTACT INFORMATION
Questions about these Terms and Conditions should be sent to:
Maison Ronelle Customer Support Team